Services
Eleven services in three groups. Each engagement is scoped to a defined deliverable, date and fee before work starts.
Research and evaluation
Evidence, evaluation and housing and development analysis, built on methods someone else can check.
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Research and evidence reviews
A clear answer to a defined policy or program question, from a documented search someone else could repeat. Methods follow Cochrane rapid review guidance and PRISMA 2020.
You receive
- Findings report with strength-of-evidence ratings
- Evidence table, one row per source
- Search log and PRISMA flow diagram
Full scope and standards
Scope
- Rapid evidence reviews and scoping reviews
- Literature reviews and evidence briefs
- Jurisdictional and environmental scans
- Comparative policy research and benchmarking
- Analysis of public consultation and survey comments
Standards and methods
Cochrane Rapid Reviews methods guidance; PRISMA 2020 and PRISMA-ScR for reporting; every included source logged and appraised.
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Program evaluation
Evidence on whether a program works, for whom and why, organized around your funders' questions. Built on the OECD DAC criteria and, for federal programs, the Policy on Results.
You receive
- Evaluation framework, logic model and matrix
- Findings and recommendations report
- Management response template
Full scope and standards
Scope
- Evaluation frameworks and plans
- Logic models and theories of change
- Formative, process and summative evaluations
- Performance measurement frameworks and indicators
- Evaluability assessments
- Data collection instruments: surveys, interview and focus group guides
Standards and methods
OECD DAC evaluation criteria; the Treasury Board of Canada Policy on Results for federal programs; the Program Evaluation Standards (JCSEE) as a reference for utility, feasibility, propriety and accuracy.
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Housing and development
Housing needs assessments, housing strategies, development feasibility and land-use studies for governments, agencies, non-profits and developers.
You receive
- Need, demand or feasibility analysis with clear assumptions
- Decision-ready report and presentation
- Excel workbook with every calculation
Full scope and standards
Scope
- Housing needs assessments and statutory housing needs reports
- Housing strategies and action plans
- Development feasibility, pro formas and market studies
- Land-use, zoning and approvals research
- Affordable, non-market and supportive housing analysis
- Funding and financing applications for housing projects
Standards and methods
The client's legislative and planning framework comes first; census, housing agency and local data cited to table level; every calculation in the workbook so it can be checked.
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Technical writing, editing and plain language
Reports, manuals and procedures people understand on the first read, without losing technical accuracy. Plain language to ISO 24495-1.
You receive
- Clean and tracked files
- Edit log with the reason for each change
- Readability score before and after
Full scope and standards
Scope
- Reports, guides, manuals and standard operating procedures
- Structural editing and copy editing
- Plain-language rewrites and public-facing summaries
- Style guides and document templates
Standards and methods
ISO 24495-1:2023 plain language principles; The Canadian Style or your own style guide; readability targets agreed at scoping.
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Document accessibility remediation
PDF, Word and PowerPoint files that work with screen readers, checked with PAC and a manual NVDA pass.
You receive
- Remediated files to PDF/UA and WCAG 2.1 AA
- Checker report and manual check record
- Batch log of every file and result
Full scope and standards
Scope
- PDF remediation to PDF/UA and WCAG 2.1 AA
- Word and PowerPoint remediation and accessible templates
- Alt text for images, charts and maps
- Table, form and reading-order tagging
- Accessibility audits of document libraries
Standards and methods
WCAG 2.1 AA; PDF/UA-1 (ISO 14289-1) checked against the Matterhorn Protocol; Section 508, EN 301 549 and AODA where they apply. Automated checks with PAC, plus a manual screen reader pass with NVDA.
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Translation review
Bilingual review confirming a translation says what the source says, in the right terms. Language pairs are confirmed in each proposal.
You receive
- Tracked review of the translated file
- Issue log with severity and correction
- Terminology list for future work
Full scope and standards
Scope
- Bilingual review of translated documents against the source
- Terminology lists and consistency checks
- Formatting and layout checks for translated files
- Coordination of review across documents and versions
Standards and methods
Review approach informed by ISO 17100; your terminology bank, or TERMIUM Plus for Government of Canada work. Language pairs and reviewers are confirmed in each proposal.
Training, funding and technology
Courses, proposals, IT governance and the tools that support the work.
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Training and e-learning content
Courses that teach one clear set of skills, packaged for your learning management system.
You receive
- Design document and storyboards
- Facilitator guide and participant workbook
- SCORM or xAPI package
Full scope and standards
Scope
- Course design documents and learning objectives
- Storyboards, narration scripts and knowledge checks
- Facilitator guides and participant workbooks
- Job aids and quick-reference guides
- SCORM packages for your learning management system
Standards and methods
SCORM 1.2 or 2004, or xAPI where required; WCAG 2.1 AA for course content; measurable objectives for every module.
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Grant and proposal writing
Applications and proposals written to the funder's or buyer's scoring criteria and format rules.
You receive
- Compliance matrix for every requirement
- Narrative, budget justification and work plan
- Final check of page limits and format
Full scope and standards
Scope
- Funding research and eligibility checks
- Grant applications and letters of intent
- Budget justifications and work plans
- Post-award and final reports
- RFP responses and compliance matrices for consultancies
Standards and methods
The funder's or buyer's own criteria, scoring guide, page limits and format rules, checked line by line before submission.
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Cyber and IT governance documentation
Security policies and plans mapped to NIST CSF 2.0 or ISO/IEC 27001. Documentation only: no penetration testing or certification audits.
You receive
- Policy set in your template
- Control mapping workbook
- Gap list with owners and dates
Full scope and standards
Scope
- Information security policies and standards
- Incident response, business continuity and disaster recovery plans
- IT governance frameworks and terms of reference
- Risk registers and control gap lists
- Control mapping across frameworks
Standards and methods
NIST Cybersecurity Framework 2.0; ISO/IEC 27001:2022 Annex A; CIS Controls v8; Canadian Centre for Cyber Security guidance. This is documentation and mapping: we do not perform penetration testing or certification audits.
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Technology and AI systems
Custom tools, data pipelines and workflow automation for operations, reporting and decision-making, built with your team and documented for handover. Human review is built into every AI-assisted step.
You receive
- Working tool or pipeline in your environment
- Technical and user documentation
- Handover session and a defined support period
Full scope and standards
Scope
- Internal tools, dashboards and reporting automation
- Data pipelines: collection, cleaning, matching and monitoring
- AI-assisted document and workflow automation
- Market and data monitoring tools
- Requirements, solution options and technology roadmaps
Standards and methods
Requirements agreed in writing before build; your data stays in your environment where possible; access controls and logging from day one; privacy and AI-use notes documented for each tool.
Not sure which fits?
Send the statement of work. We reply with an approach and a price.